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I ABSOLUTELY LOVE WEN!!! Works fantastic on all of my family's hair and we all have different hair types!!!! HIGHLY RECOMMEND!!!!
The formula seems to have changed and is leaving my hair greasy.
Hi Heather, Thanks for your feedback and we are sorry to hear you did not get the results you expected using the Classic 4-pc 16 oz Cleansing Conditioner. Chaz has not changed any of the WEN formulas in 20 years and the description of your results does not sound at all like the results millions of customers get using our Classic 4-pc 16 oz Cleansing Conditioner. When customers share these concerns we want to be sure you are using the perfect amount of pumps for your hair length and type. We would love to help and reach out personally to help so you can achieve the best results possible using WEN.
My hair is manageable and softer and a thousand times easier to brush. People have asked me where I get my hair done and are shocked to learn that all I did was wash it with Wen. My curls are back, my natural look. No more flat, dull hair. Thank you, Chaz, for making a fantastic formula that actually produces results. Peace.
I bought the 4 piece set along with a few others to try. This was my first time using Wen products. I have fine, slightly curly hair and the shampoo makes it limp. I was also not fond of the fragrance of the Tea Tree and the Lavender. The Tea Tree actually smells spoiled. The pomegranate has a nice fragrance. I purchased over 180.00 in product and I will try to find a friend to give it to or it will be trash. I would work well for someone that wants a heavy conditioner.
Hello Ona, We are sorry to hear you did not get good results using our WEN cleansing conditioner. For many new users, it will feel like you are using too much at first but using less than the recommended amount will leave your hair unclean, and feeling greasy, heavy and or even dry. This is really common with new users because WEN does not work like ordinary shampoos or conditioners. It encapsulates dirt, grime and oil and then lifts it out of the scalp and hair when rinsing. Since it doesn't lather, it's crucial to use enough to fully saturate the hair from root to ends to ensure a thorough cleanse. Chaz created each formula uniquely with extracts, botanicals and essential oils and as you know, everyone has a different sense of smell and it's so personal when choosing a fragrance. We do have a 30 day return policy if you decide to try one of our products and end up not liking it. We will reach out to you personally with additional information to help achieve the best results since we are so confident WEN works for all hair types. If you are still not happy with your WEN, please visit our ChazDean.com website for return information.
This was a gift and my friend uses nothing but Wen