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Love the smell and how it makes my hair feel.
It took 2 weeks to get the product after it was shipped and the pump is a piece of junk! I have bought this product for years and you have changed the pump to a cheaper pump and evidently you are shipping things the cheapest way you can in order to save money! I reached out to customer service and no one ever replied back.. I was hoping you wouldn’t go in the direction that a lot of other companies have gone but I guess you are following right behind them.. If someone orders something they don’t want to wait a week for it to be shipped and then another 2 weeks for it to be delivered a total of 3 weeks after placing the order!!! Do better WEN..
Hello Kimberly, We are sorry to hear you received a damaged pump or non working pump. We would be happy to ship you a replacement pump at no charge and will reach out to you personally. A few years ago we did update the mechanism in this 32oz pump component to dispense more product so the customers did not have to pump so much. It is very important to Chaz that everything we sell and provide to customers is safe, the quality is sustained and we would never intentionally send a product that may have been compromised or quality sacrificed. Although we do operate independently with all shipping companies like UPS, FedEx and USPS, we strive to make our customers happy and deliver all orders as quickly as possible. Please do not hesitate to contact CustomerService@ChazDean.com or 888-670-3756 for any questions about your order and we will assist you asap.
Awesome! Love it!
Love the product. I have used it before